Yesterday it was a Microsoft outage resulting in my e-mail breaking. Today it was my TV set top box not working. Yesterday affected millions of people. Today I think it was just me. And what a nightmare it was trying to fix it. Firstly, it was really difficult to describe the problem - basically as soon as the picture appeared on the TV then everything became unresponsive. The program information that you get when you first turn on the TV stayed on the screen and I wasn't able to change channels, access menus or anything. But the video and audio of the TV channel I was stuck on remained working. Very weird. Tried to go through online solutions to the problem, none of which worked. Then had to deal with customer service (based in India), which was painful and didn't work either. Had to schedule a tech to come out here - the earliest time I could get was tomorrow, so thought I might have to go without TV until then. But then my TV decided to reboot itself, and everything was miraculously fixed. No idea what the cause of the issue was - but apparently it was my TV rather than the TV set top box. Which was frustrating to say the least. Turning the TV off and on was one of the first thing I did, but apparently that wasn't enough. I hate new technology. And if this isn't a sign that I need to cut the cord, then I don't know what is.
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